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Wuzzlo Privacy Policy

Effective Date: August 11, 2026

This Privacy Policy explains how Bahar alafdal ("we," "us," or "our") collects, uses, shares, and protects your information when you use the Wuzzlo mobile application (the "App").

1. Controller Identity and Contact

Data Controller: Bahar alafdal
Contact Email: support@wuzzlo.com

2. Data We Collect and Why We Collect It

We collect information to provide, manage, and improve the App. Our legal bases for processing this data include the performance of our contract with you (providing the game), your consent (for personalized advertising and optional features), and our legitimate interests (security, analytics, and fraud prevention).

• Account Data: We collect your User ID, Email Address, and Display Name (via Firebase Auth, Google Sign-In, or Apple Sign-In) to manage your account and save your progress. Guest users are assigned an anonymous User ID.
• Game Progress & Economy Data: We store your level progress, word progress, wallet balance, inventory, achievements, missions, and streaks.
• Purchases & Receipts: We process in-app purchases via Apple App Store and Google Play. We retain transaction history and receipts for functionality and fraud prevention.
• Analytics & Diagnostics: We collect crash logs, performance data, device information, app instance IDs, and IP-derived coarse location to fix bugs and improve performance.
• Advertising Data: If you consent, we collect Device IDs (including Apple IDFA and Android Advertising ID) and interaction data to serve personalized advertisements.

3. Public and Social Data

Certain information is visible to other players by design. This includes your username, avatar, ratings, and your position on leaderboards. Please do not use your real name or personal information in your username.

4. Third-Party Services

We use several third-party services that collect and process data on our behalf:

• Firebase Services: We use Firebase Auth, Cloud Firestore, Realtime Database, Analytics, Crashlytics, Cloud Messaging, and Cloud Storage.
• Google AdMob: We use AdMob to display advertisements.

5. Microphone and Speech Processing

The App includes pronunciation practice features that require microphone access. Audio processing is handled by your device's native speech recognition services.

6. Data Retention and Deletion

You can request the deletion of your account at any time within the App's settings.

• Guest Accounts: Deletion is immediate and irreversible.
• Permanent Accounts: Deletion is processed after a 30-day grace period, during which you can cancel the request.
• Data Removed: Upon deletion, your user profile, game progress, social graph, diagnostic records, and authentication records are permanently erased.

7. Children's Privacy

Wuzzlo is intended for users who are 13 years of age or older.

8. Your Privacy Rights

To exercise your rights (access, correct, delete), please use the in-app account deletion tools or contact us at support@wuzzlo.com.

Terms of Service

Effective Date: June 23, 2025

By using Wuzzlo, you agree to the following terms:

• The app is provided "as-is" without guarantees of continuous availability.
• You are responsible for your account credentials and activity.
• Do not attempt to reverse-engineer, disrupt, or misuse the app or services.
• We reserve the right to modify or terminate service at any time.
• Randomized rewards offered in the game (for example, level gifts) are earned through gameplay, are not directly purchasable, and have no real-world monetary value and cannot be exchanged for real money.
• All intellectual property remains the property of Wuzzlo and its developers.

For questions regarding these terms, contact us at support@wuzzlo.com.